Upselling refers to when sales reps sell the customer a higher-end option of the product they bought or intended to buy. The example of upselling is when you want to buy a 200ml body lotion but you get offered the “bigger, better, and more efficient” 500ml version of the same product.

Upselling can be very profitable and can be done by every company depending on whether they have the right product to execute it.

Glossary terms starting with the same letter

  • Unique Selling Proposition (USP)

    Unique Selling Proposition or USP, also known as, Unique Selling Point refers to the factor that makes a certain product or service distinct fro...

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  • Up and to the Right

    Up and to the Right is a term used to describe company’s level of growth. The term refers to the line graph on which a positive growth over time...

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  • User Experience (UX)

    User Experience or UX refers to the set of aspects of the users’ interaction with the company’s products, service, website, brand, and the compa...

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  • User Interface (UI)

    User Interface or UI refers to the set of elements that a user can interact with and can use to interact with other components of the product. I...

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