What is GDPR?
The General Data Protection Regulation (GDPR) is a set of new data protection regulations aiming to give EU customers much more possibilities on the protection and control over their personal data. Individuals earn the right to know what data a company has obtained and stored about them. They are also free to request their data to be corrected or even deleted.
With the GDPR release, each business worldwide (even if it’s not based in Europe) that collects, uses, processes or stores the personal data of EU customers is concerned and has to disclose that data upon the customer’s request.
What has CrazyCall worked on to meet the GDPR?
Although CrazyCall has adhered to the generally accepted data protection principles long before the GDPR was announced, we’ve taken our responsibilities under the Regulation seriously and here’s what we’ve done to ensure we fully meet the GDPR:
“Do Not Call List” feature, which allows managers to either import multiple phone numbers or block individual ones to prevent agents dialing them
Improved “Contacts” tab. As a part of the preparation for the GDPR compliance we’ve made it easy to download contact details at any time. This way we gave our customers the opportunity to provide that information further upon request
What can you do as a CrazyCall customer?
Sign a Data Processing Agreement (DPA) with CrazyCall which provides the details on our privacy compliance and establishes the terms for CrazyCall and you, as a customer, to meet the GDPR requirements. You can sign the DPA upon request, so please contact us at [email protected] to get more information.