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Make Your Customer Service Ready For 2020

Get insights, trends, tips, predictions, and advice from industry experts. Get your customer service ready for the next year with the Customer Service Trends 2020 eBook.

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Join highly productive teams

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  • Droids on Roids
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Advice from customer service gurus and experts from Fortune 500 companies

With Customer Service Trends 2020 eBook you’ll learn:

  • Customer Service Trends for 2020

    Toll-Free numbers will help you resolve customers’ issues
  • Best customer service tools and services to use in 2020

    Toll-Free numbers will help you resolve customers’ issues
  • Impact of Customer Service on Business in 2020

    Toll-Free numbers will help you resolve customers’ issues
  • The current shape of the customer service

    Toll-Free numbers will help you resolve customers’ issues

What you’ll find inside:

Loom

"This will impact several other important trends such as the rise of real-time messaging and self-service support, as support videos become an industry standard".

Susana Cigano Contact Solutions logo

LiveChat

"I’m observing that companies are more likely to use products that are equipped with features dedicated to providing more empathetic and compassionate CX, an essential component of providing outstanding customer service which is becoming the new standard nowadays."

Szymon Klimczak Contact Solutions logo